Tuesday, June 21, 2005

"Concerned" citizen? :)

On call yesterday in ICU. Yesterday evening I received a phone call asking the condition & progress of one of my patients (a near drowning case in swimming pool with severe ARDS). I asked the identification of the caller since we only tell the progress & conditions of patients to the next of kin. He said he is just a citizen who concerned about the patient.. Is it really so? Or he is just busybody or "kay poh"? Or is he a reporter? I don't know.. This is not the first time already.. We received several phone calls asking about the progress of this patients earlier on already.. from people like reporters & outsiders etc etc... Really disturbing especially when we are busy and have to pick up/answer phone calls like these..

But, well... we can't disclose ICU patients' condition & progress to others, other than the next of kin :) Have to respect the patient's privacy etc.. There are several reporters who wanted to come in & take pictures as well intially on the first day when the patient was admitted, but well.. this is ICU.. So no photos shooting or interview or visitations by unknown visitors other than next of kin or relatives...

7 comments:

hornbill said...

SGH - a coffin's seller always disturbing the patients' relatives by giving them his bussines card. hem....

babe_kl said...

duhhhh...

John Guinness said...

Many sick ppl out there, like those coffin seller, insurance ppl..etc

Chen said...

Grace,
yeah.. those people are damn sickening.. especially when the patients are still alive although in critical conditions.. These people have "insiders" or "cables" in the ward, who give them information who & who is critically ill & going to "go" soon.. This happens in Sibu hospital as well besides SGH.. :(

John,
yeah.. those insurance ppl are another group of annoying ppl.. keep on "haunting" non stop.. like ghost only.. Calling dunno how many times a day, really sickening.. I dowan to buy means I dowan.. U approach me hundred times also made no difference.. Worst thing is that some hospital staffs also do that as part time job for extra income :(

John Guinness said...

Those sell insurance, some ok, some very bad.

Some sell for side income, some sell for the sake of earning. Some sell but they know what is going on.

One day must shoot them with water gun tweaked to higher PSi

Chen said...

John,
well, There are some nice or okie one as well besides those "nasty" one :) I do understand they want to earn their livings but do it in the proper way lah.. Don't annoy or irritate people if one is not interested :)

John Guinness said...

Yeah, that's why.

Wait one day i fix my air gun.